1. ARME ausadhi’s products are non-returnable due to the hygiene/health and personal care/wellness/consumable nature of the product.
2. You can cancel the order before it is processed for dispatch by contacting our support team at support@armeausadhi.com.
3. You will be eligible for a full refund or exchange without incurring any additional charges if it is the case of:
a. Bottles that are damaged, broken, or spilled.
b. Package has accessories missing
c. Wrong or Expired product delivery.
4. If you require a refund or replacement, kindly send us an email with images of the damaged/tampered product, invoice, inner and outer packaging, and batch number to support@armeausadhi.com within 24 hours of receiving your order. Kindly allow 48-72 hours for our response.
5. Please allow 10 to 15 days from the date of return of your package for your request to be processed. We may contact you to verify the damage or defect in the product before issuing a refund or replacement.
Damages resulting from neglect, improper usage, or incorrect application are not covered under our Exchange/Returns Policy. Additionally, exchanges for products due to allergic reactions are not permitted.
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